CTS America Awarded Major Florida Public Safety Contract

Image of a Florida Highway Patrol vehicle for a state trooper.
Image of a Florida Highway Patrol vehicle for a state trooper.

CTS America Awarded Major Florida Public Safety Contract

Published October 25th, 2013

At the time this was written, SmartCOP, Inc. was doing business as CTS America.

PENSACOLA, Fla., Oct. 25, 2013 /PRNewswire/ — CTS America Inc. was recently awarded a ten-year contract renewal with the Florida Department of Highway Safety & Motor Vehicles, outperforming other major national public safety technology companies to win the contract. CTS America will provide Computer Aided Dispatch (CAD), Records Management System (RMS) and their highly regarded Field Based Reporting (FBR) technologies to the Florida Highway Patrol and the Florida Fish and Wildlife Conservation Commission.

http://www.prnewswire.com/news-releases/cts-america-awarded-major-florid…

“We are proud of our industry-leading retention rate with agencies of all sizes in Florida and around the nation,” said CTS America President Kay Stephenson. “CTS America products and customer service once again out-performed our national competition and exceeded the rigorous requirements of the Florida Highway Patrol.” Key requirements were a proven technology base, ease of use, mechanisms to increase the timeliness, accuracy and quality of data collected, the ability to securely share information across multiple public safety organizations within the state, and features to support the analysis of collected data.

The announcement represents another step forward for CTS America, which has long-standing contracts with other satisfied Florida clients including the Department of Transportation, the State Fire Marshal, and Department of Agriculture. Additionally, CTS America systems are in place with dozens of municipal Police Departments and 24 of Florida’s 67 Sheriff’s, establishing a larger Florida presence than any other technology provider. At the local law enforcement level, CTS America’s client list includes agencies from Florida, Alabama, Georgia and Montana.

“Florida is often looked to for leadership in public safety technology and best practices by agencies in other states,” said Shane Lincke, founder of the company. Due to their history of success in Florida, CTS America has also been selected as the service provider for the Georgia State Patrol, the South Carolina Department of Public Safety, and the Montana Highway Patrol. CTS America is also currently competing for key contracts in a number of other states.

The company is also expanding into the university and college campus security sector citing the tremendous growth of higher education in recent years and their emphasis on campus and student safety.

“The feedback we receive from clients and the results we produce are very gratifying,” said Michael Snyder, Public Safety Market Director. “Our products, which are scalable from small local agencies to large state and federal agencies, are proven to help reduce crime, increase public safety and boost the efficiency of law enforcement around the nation.”

About CTS America, Inc.
CTS America, an innovator in public safety software since 1999, offers cost-effective, fully integrated and scalable technologies that maximize the effectiveness of law enforcement agencies of all sizes in the United States. Offerings include Computer Aided Dispatch (CAD), Law Enforcement Records Management Systems (RMS), Mobile Computer and Field Based Reporting (FBR), and Jail Management Systems (JMS).

Montana Highway Patrol wins 2010 Digital Government Achievement Award

Montana Highway Patrol wins 2010 Digital Government Achievement Award

Published October 21st, 2010

At the time this was written, SmartCOP, Inc. was doing business as CTS America.

The Montana Highway Patrol has been awarded a 2010 Digital Government Achievement award. The organization is being recognized in the Government-to-Government category for the implementation of their Roadside ePayment system, which was developed by CTS America.

A Montana Highway Patrol representative accepted the award in Hollywood, Ca on September 17, 2010. Montana Highway Patrol and other 2010 winners will also be featured in Government Technology magazine.

Florida Highway Patrol renews with CTS America

Florida Highway Patrol renews with CTS America

Published June 29th, 2009

At the time this was written, SmartCOP, Inc. was doing business as CTS America.

We are proud to announce that the Florida Highway Patrol has just chosen to renew with CTS America for another 5 years.

With troubling economic times at all levels, this is a clear testament to our company’s mission, our products, and our capability to support them here in the 3rd most populous state in the nation!

Technology Lets Georgia Troopers Stay on the Highway

Georgia State Patrol upgrades with SmartCOP patrol car technology to improve officer safety and efficiency.
Georgia State Patrol upgrades with SmartCOP patrol car technology to improve officer safety and efficiency.

Technology Lets Georgia Troopers Stay on the Highway

Published June 3rd, 2009

At the time this was written, SmartCOP, Inc. was doing business as CTS America.

The following story, provided by WALB10, shows CTS’ technology in action.

Tifton, GA (WALB) – The Georgia State Patrol is about to start using new technology that will save time and money and keep troopers safer.

By this summer, most Troopers will have computer systems in their cars that will allow them to do most of their reports and work from the road.

The Georgia State Patrol wants their troopers to spend most of their time on the road not back at their headquarters filling out reports. So the state is installing Computer Aided Dispatch systems in their offices, and Mobile Computer Terminals in their cars to help Troopers be more efficient.

Trooper First Class Melvin Simmons has the mounting equipment ready in his car when the Georgia State Patrol’s Mobile Computer terminals are installed in July. The computers will make traffic stops safer, because he will be able to check tag information himself, rather than radioing for it.

“Right now we’re actually calling it in on the radio, at that time we are getting out. And we don’t know what we’re dealing with until they run the tag and call us and let us know. So it’s going to help out,” Simmons said.

The Computer Aided Dispatch to run this new communication service has been installed and is running in the Tifton Post. When the mobile computers are added to the Troopers cars this summer, they will be able to do their reports from the car, so they will spend more time on the road than at the Post. The computers will have GPS so they will know where every trooper is at all times, and provide instant maps.

“If he gets a wreck, the mapping system will plot a route for him to that wreck so he doesn’t have to figure out where is trying to get to. Same thing if we have a Trooper who needs assistance,” said Tifton Post Commander SFC Scott Woodell.

State officials think the computers will improve response time, and efficiency, estimating it will save 40,000 man hours each year. Troopers say they are excited that these new Georgia State Patrol computers will usher in a new age for their service.

“We’re moving away from some of those traditional ideas into the mainstream of the information age,” Woodell said.

“It’s just an all around good idea,” Simmons said.

Supervisors say the Troopers may also help cut down on speeding as they fill out reports. They’ll be parked in visible spots along highways, and we all know drivers usually hit the brakes when they see a trooper’s car.

The system will make the state patrol greener by cutting down on the amount of paper they use.