FIRE & EMS INCIDENT REPORTING SOFTWARE
SmartFIRE connects dispatch, incident reports, and records management into a single, unified system. Whether you’re a single-station volunteer department or a regional fire authority, SmartFIRE helps you document incidents, stay NERIS-compliant, and turn your data into better decisions.
NERIS-Compliant Fire Records Software
For fire departments transitioning from NFIRS to NERIS, SmartFIRE is the records platform that turns CAD incident data into complete, compliant reports and brings inspections, pre-planning, and hydrant management into the same system. Unlike standalone reporting tools, SmartFIRE is backed by an established public safety software company already trusted by law enforcement agencies.
- NERIS-ready from day one: federally mandated reporting is built into the workflow, not added later.
- Enter it once: CAD incident data flows directly into the report, reducing double entry and errors.
- One platform beyond the incident: inspections, code compliance, pre-plans, hydrants, and flow tests live together.
- Safer operations: out-of-service hydrant alerts and pre-plan data help crews know before they roll.
One Complete Fire RMS Ready for NERIS.
SmartFIRE covers incident reporting, fire prevention, pre-planning, and water supply, unifying your platform. SmartFIRE contains every module your department needs to document incidents, track inspections, and meet federal NERIS requirements.
| Module | Capabilities | Primary Benefit |
| Incident Reporting | Import of CAD incident data; capture of all required fire reporting elements; federally mandated NERIS reporting | Less double entry and a clear path to NERIS compliance |
| Fire Prevention | Fire inspections and code compliance tracking | Organized inspection workflows and documented compliance |
| Pre-Planning | Building and occupancy pre-plans | Critical site information available to crews before arrival |
| Water Supply | Hydrant inspections, flow testing, and out-of-service alerts | Reliable water supply data and safer fireground decisions |
Intuitive Incident Reporting. Finish Reports in Minutes.
SmartFIRE auto-populates fields, so your crew can pull data like times, locations, and units directly from dispatch. It provides NERIS-compliant reporting, actionable insights from your data, faster response times, improved survivability, and the ability to manage hydrants and equipment and justify additional resources.
- Smart field logic: Only see the fields relevant to your incident type
- Auto-populated CAD data: Run times, unit assignments, and addresses flow in automatically
- Offline capability: Complete reports in the field, sync when you’re back in range
- Linked historical data: Past incidents, pre-plans, and hazard info surface automatically
NERIS Compliance Made Simple
SmartFIRE validates your data as you go. This means it catches errors and missing fields before submission.
- Built-in NERIS validation: Errors flagged in real time, not after rejection
- State-specific rules: Configured for your state’s reporting requirements
- One-click submission: Export and submit directly from SmartFIRE
- Audit-ready records: Complete documentation stored securely
Real-Time Mapping & AVL
SmartFIRE integrates with SmartCAD’s real-time ESRI® mapping to give dispatchers and commanders complete situational awareness.
- Interactive map display: Call handling, dispatching, and incident tracking on one screen
- AVL tracking: Monitor apparatus locations in real time
- Hydrant & water supply layers: Critical data visible at a glance
- Run cards & response plans: Dynamic recommendations based on incident type and location
Actionable Data & Reporting
Every incident your department runs generates data. SmartFIRE helps identify high-activity areas, evaluate response effectiveness, and allocate resources where they matter most.
- Custom dashboards: See the metrics that matter to your department
- Trend analysis: Spot patterns in call volume, response times, and incident types
- Supervisor tools: Track personnel effectiveness and apparatus utilization
- Export-ready reports: Generate reports for council meetings, grants, or accreditation
Reporting Tools
NERIS
Submit NERIS-compliant records quickly.
INCIDENTS
Easily open incident reports, update status, and close when complete.
PRE-PLANS / HYDRANTS
Add pre-plans with integrated mapping, record hydrant data, and track maintenances.
MANAGE OPERATIONS
Plan for complete coverage by knowing whose off duty or open to trades and manage timecards and payroll.
Trusted by 24+ Years of Public Safety Experience
NERIS COMPLIANT
CJIS COMPLIANT
ESRI PARTNER
“SmartFIRE makes inputting data easy, giving us valid, reliable data on a consistent basis.”
– Fire Chief in Florida Fire Department
Ready to See SmartFIRE in Action?
Imagine a Department That Runs Smoother. With SmartFIRE, your department will clear report backlogs, hit compliance deadlines, make data-driven decisions, and reduce administrative burden.
Get a personalized demo tailored to your department. Complete the form below.
Frequently Asked Questions
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What is Fire RMS software?
Fire RMS (Records Management System) software is a digital platform used by fire departments to manage incident reports, personnel records, training data, inspections, and compliance reporting like NERIS.
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Is SmartCOP Fire RMS ready for the NERIS transition?
Yes, SmartCOP Fire RMS is designed to support the transition from NFIRS to the National Emergency Response Information System (NERIS), ensuring your department remains compliant with modern data standards.
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Does SmartCOP integrate with existing CAD systems?
SmartCOP Fire RMS is built to integrate with SmartCAD (and other CAD systems), providing a unified public safety platform that eliminates duplicate data entry between dispatch and records.
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Can firefighters access Fire RMS data from the apparatus?
Yes. Fire crews can access critical Fire RMS data (including building preplans, active hydrant status, and routing information) directly from Mobile Data Terminals (MDTs) or tablets in the field.
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How does a unified Fire RMS lower software costs?
A unified Fire RMS lowers Total Cost of Ownership (TCO) by eliminating the need for expensive third-party API bridges and separate vendor support contracts. Because SmartCOP shares a single native database across CAD, Mobile, and RMS, agencies avoid the hidden integration fees common with modular systems.
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Does SmartCOP Fire RMS include fire inspection and preplan management?
Yes. SmartFIRE includes built-in modules for commercial property inspections, pre-incident planning, and hydrant maintenance tracking. This allows fire marshals and crews to manage building hazards and code compliance from the same platform used for incident reporting.
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Can we migrate our historical NFIRS data to a new Fire RMS?
Yes. SmartCOP provides comprehensive data migration services to securely transfer historical NFIRS incident data from legacy systems into your new Fire RMS, ensuring continuity of records as your department transitions to NERIS standards.