CAD, RMS, and Mobile for Police Departments
SmartCOP provides software for police departments. One connected system for dispatch, records, and mobile reporting that works in the field. Less time completing paperwork. More time helping your community.
✔ One Integrated Platform: CAD, RMS, Mobile, and Analytics that share data automatically
✔ NIBRS-Ready: Built-in validation rules so your state reports are accepted the first time
✔ Support That Answers: In-house U.S.-based team; no ticket queues or overseas call centers
See How SmartCOP Works for Your Department
You can quickly see how SmartCOP can work for your department in three easy steps.
1. Tell Us About Your Agency: Complete the short form and share your contact information, department size, current systems, and biggest challenges.
2. Get a Custom Walkthrough: We’ll tailor a live demo around your actual workflows, not a generic sales pitch.
3. Deploy With Confidence: Our team handles implementation, training, and go-live support so your staff isn’t left guessing.
“SmartCOP’s support team treats us like partners, not just another account number. When we call, someone answers.”
— Chief Hayes Baggett, Marianna Police Department
Sourcewell Contract
Fulfill your RFP requirement. Purchase through cooperative procurement.
Serving Public Safety Since 1999
Over 25 years of law enforcement software experience.
200+ Agencies Nationwide
From small-town departments to statewide deployments.
What is SmartCOP?
SmartCOP is an integrated public safety software suite built specifically for law enforcement agencies. The platform connects dispatch, records, mobile reporting, jail management, and analytics into one unified system
At SmartCOP, we believe that the size of your jurisdiction should never limit access to top-tier software tools. Our mission is clear: to increase officer safety and community security through cutting-edge, integrated technology.
SmartSUITE for Police Departments and Law Enforcement includes fully integrated tools for Computer Aided Dispatch, Records Management, Mobile Operations, SmartAdmin, Analytics and Reporting, and Public Records Access through SmartWEB. These solutions improve data accuracy, and simplify reporting, allowing officers to focus on serving and protecting their communities.
SmartCAD: Computer Aided Dispatch
SmartCOP’s computer aided dispatch system (SmartCAD) ensures fast and accurate dispatching for every call. Designed with the unique needs of police departments in mind, CAD provides real-time location tracking, officer unit assignments, and interagency communication tools.
- Dynamic Mapping: See unit locations and call statuses on interactive, real-time maps.
- Prioritized Response: Dispatchers can quickly assign officers based on proximity, availability, and priority level.
- Interagency Connectivity: Facilitate coordination with other departments for seamless mutual aid.
SmartRMS: Records Management System
The Records Management System (SmartRMS) is the backbone of your department’s record-keeping, making sure that all data is accurate, secure, and accessible. From incident reports to evidence management, RMS is designed to keep your records organized and compliant.
- NIBRS-Compliant Reporting: Automatically generates reports that meet state and federal requirements.
- Case Management: Track investigations from initial report to resolution.
- E-Ticketing and Citations: Simplify traffic and ordinance enforcement with electronic ticketing.
SmartMOBILE: Mobile Operations
SmartCOP’s Mobile software (SmartMOBILE) empowers officers to stay connected while on patrol. With a fully functional mobile CAD and reporting system, officers can complete critical tasks in the field.
- Mobile CAD: Access call information, update statuses, and communicate with dispatch.
- Mobile Reporting: Write and submit reports from the field to reduce administrative time.
- Automatic Vehicle Location (AVL): Monitor unit locations for improved safety and response times.
Mobile Driver's License Acceptance (mDL)
SmartCOP provides a fully integrated mobile driver’s license (mDL) interface designed specifically for law enforcement agencies, enabling secure acceptance and use of digital driver’s licenses during traffic stops.
- Direct Integration: Works with SmartCOP’s SmartRMS and SmartMOBILE app.
- Secure Digital Capture: Officers can securely scan and capture driver’s license data directly from a driver’s mobile device.
- Automatic Data Transmission: Captured data is transmitted directly into the agency’s system, eliminating manual typing or re-entry.
SmartADMIN: Administrative Software
Our Administrative Software (SmartAdmin) is your go-to tool for managing department operations. From user permissions to data analytics, SmartAdmin keeps your department running smoothly behind the scenes.
- User Permissions: Control access to sensitive information by role or rank.
- Department Analytics: View dashboards to monitor performance metrics and trends.
- Custom Configurations: Tailor the system to meet your department’s operational needs.
SmartDATA: Analytics and Reporting
SmartCOP’s Analytics and Reporting platform (SmartDATA) equips police departments with the ability to transform raw data into actionable insights. With integration into the entire SmartSUITE, you can identify trends, optimize resource allocation, and make data-driven decisions.
- Customizable Dashboards: View real-time data on crime trends, response times, and officer performance at a glance.
- Detailed Reporting: Generate comprehensive reports for internal use, public transparency, or state and federal compliance.
- Predictive Analytics: Use historical data to anticipate potential crime hotspots or improve future response strategies.
SmartWEB: Public Records Access
Get a public-facing portal with SmartWEB. It provides citizens with access to live records and services while reducing administrative burdens on your staff.
- Live Records Access: Share the information you select on calls for service, jail bookings, and active warrants with the public.
- Non-Emergency Reporting: Allow citizens to report minor crimes online.
- Agency Control: Configure what information is visible to the public based on your needs.
Learn More
What Makes SmartCOP Different?
Challenge
Typical Vendor Approach
SmartCOP Approach
System Integration
Separate products bolted together through interfaces; data sync delays
One unified platform with a shared database; data is entered once and available everywhere immediately
NIBRS Compliance
Basic validation; agencies troubleshoot rejected submissions on their own
Built-in NIBRS validation rules; agencies can add custom edit rules to catch errors before submission
Deployment Options
Cloud-only or on-premises-only; limited flexibility
On-premises, cloud-hosted, or hybrid deployment based on agency preference and policy
Support Model
Ticket queues, overseas call centers, slow response times
In-house U.S.-based support team; direct phone access; no endless ticket chains
Procurement
Lengthy RFP cycles; 12-18 month buying process
Multiple different cooperative purchasing agreement optinos, including Sourcewell Contract #030425-SMT
Vendor Stability
Acquisitions, mergers, and product discontinuations
Independently operated since 1999; same leadership; long-term product commitment
Frequently Asked Questions About SmartCOP for Police
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Is SmartCOP NIBRS compliant?
Yes. SmartRMS includes built-in validation rules for NIBRS (National Incident-Based Reporting System). The system checks reports for required fields, data formatting, and logical consistency before submission. Agencies can also create custom edit rules to enforce local policies and reduce rejected reports.
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What size police departments use SmartCOP?
SmartCOP serves law enforcement agencies of all sizes. Customers include small-town police departments with fewer than 10 officers, mid-size sheriff's offices, campus police departments, conservation officer divisions, and statewide deployments with hundreds of officers. The platform scales to fit agencies with limited IT resources as well as large, multi-agency environments.
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How do police departments purchase SmartCOP?
SmartCOP holds many different cooperative agreement contracts, including Sourcewell Contract #030425-SMT. These allow agencies to fulfill their purchasing requirements without issuing their own RFP. This can reduce the purchasing timeline from months to weeks. SmartCOP also supports direct procurement, state contract vehicles, and traditional competitive bidding when required.
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Does SmartCOP offer cloud hosting or on-premises deployment?
Both! SmartCOP offers flexible deployment options: cloud-hosted, on-premises, or hybrid configurations. Agencies can choose the model that best fits their IT policies, budget, and infrastructure. Cloud hosting is fully managed by SmartCOP. On-premises deployments give agencies full control of their servers and data.
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Is SmartCOP CJIS compliant?
Yes. SmartCOP is designed to operate within CJIS (Criminal Justice Information Services) security policy requirements. This includes encryption, access controls, audit logging, and authentication standards required for systems that access FBI criminal justice databases.
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What is included in SmartCOP support?
We provide in-house, U.S.-based support with direct phone access. There are no overseas call centers and no extended ticket queues. Support includes software assistance, troubleshooting, and guidance on system configuration. SmartCOP also handles implementation, data migration, and training during initial deployment.
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Can SmartCOP integrate with other systems?
Yes. SmartCOP offers integration capabilities for state and federal databases, third-party applications, and local systems. Common integrations include state DMV and criminal history queries, jail management systems (for agencies using a different jail product), court systems, and CAD-to-CAD interfaces for mutual aid.
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How long does it take to implement SmartCOP?
Implementation timelines vary based on agency size, data migration requirements, and customization needs. SmartCOP manages the implementation process and provides training for dispatchers, officers, and records staff.
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What training does SmartCOP provide?
Role-based training for all user types are provided: dispatchers, patrol officers, records clerks, investigators, and administrators. Training is available on-site, remotely, or through a combination of both. SmartCOP also provides documentation, user guides, and ongoing support after go-live.