Highway Patrol & State Agencies

With over twenty-nine State Agencies nationwide, SmartCOP has proven to be the most scalable and robust off-the-shelf State Agency software solution for over 20 years.
Increase Officer Safety with SmartCOP
We recognize the unique challenges of implementing and maintaining statewide law enforcement solutions and bring the necessary expertise and experience to succeed. SmartCOP is here to support the mission of State Police, Highway Patrol, Commercial Enforcement officers, Conservation Enforcement / Natural Resource / Fish and Wildlife, Environmental officers, Fire Marshals, and other state-level law enforcement agencies.
Our SmartSUITE for Highway Patrol and State Agencies includes Dispatch, Records Management, Mobile, Analytics & Reporting, Interagency Data Sharing, and a Public Information Web Portal.
SmartCAD: Computer Aided Dispatch

SmartCOP’s computer aided dispatch system (SmartCAD) ensures fast and accurate dispatching for every call. Centralized Dispatch for State Level Law Enforcement Agencies provides real-time location tracking, unit assignments, and interagency communication tools.
- Dynamic Mapping: See unit locations and call statuses on interactive, real-time maps.
- Prioritized Response: Dispatchers can quickly assign officers based on proximity, availability, and priority level.
- Interagency Connectivity: Facilitate coordination with other departments for seamless mutual aid.

SmartRMS: Records Management System


SmartRMS is a NIBRs compliant records management system, ensuring all data is accurate, secure, and accessible. From incident reports to evidence management, RMS is designed to keep your records organized and compliant.
- NIBRS-Compliant Reporting: Automatically generates reports that meet state and federal requirements.
- Case Management: A centralized digital evidence management allows all agencies to manage cases and track data.
- E-Ticketing and Citations: Simplify traffic and ordinance enforcement with electronic ticketing.

Available Commercial Carrier Citations
Our Commercial Citation Payment system is designed and developed to the exact required functionality you need.
- Closely follows all Generally Accepted Accounting Principles to modify any citation balance
- A complete audit trail for each citation up to disposition
- Payment options are integrated directly into the Citation record
- Every payment is immediately posted to the appropriate Commercial Citation(s)
Officers can issue Commercial Motor Vehicle citations and warnings for Weight, Size, and Safety Violations.
SmartCOP’s software integrates with numerous external systems such as NCIC, inspections systems (ASPEN, SAFESPECT & Iteris), permitting systems, payment processors, and federal systems including FMCSA, IFTA, & IRP – providing officers in the field with one integrated solution for commercial enforcement.
Available eCitations
SmartCOP’s system is extremely efficient and allows officers to quickly and correctly complete eCitation reports including meeting the required DMV export business rules. In fact, it takes less than three minutes from start to print.
Officers can configure their most common violation types, which provides a “quick pick” when completing citations, automatically entering that code into the citation.
Also, the eCitation module can be configured with court schedules ensuring the citation automatically prefills that court information.

SmartMOBILE: Mobile Operations

SmartCOP’s Mobile software (SmartMOBILE) allows everyone to stay connected while on patrol. With a fully functional mobile CAD and reporting system, officers can complete critical tasks in the field without returning to the station.
- Mobile CAD: Access call information, update statuses, and communicate with dispatch.
- Mobile Reporting: Write and submit reports from the field to reduce administrative time.
- Automatic Vehicle Location (AVL): Monitor unit locations for improved safety and response times.

SmartADMIN: Administrative Software


Our Administrative Software (SmartAdmin) is your go-to tool for managing operations. From user permissions to data analytics, SmartAdmin keeps everything running smoothly behind the scenes.
- User Permissions: Control access to sensitive information by agency, role, or rank.
- Analytics: View dashboards to monitor performance metrics and trends.
- Custom Configurations: Tailor the system to meet your operational needs.
SmartDATA: Analytics and Reporting

SmartCOP’s Analytics and Reporting platform (SmartDATA) equips law enforcement with the ability to transform raw data into actionable insights. With integration into the entire SmartSUITE, you can identify trends, optimize resource allocation, and make data-driven decisions.
- Customizable Dashboards: View real-time data on crime trends, response times, and performance at a glance.
- Detailed Reporting: Generate comprehensive reports for internal use, public transparency, or state and federal compliance.
- Predictive Analytics: Use historical data to anticipate potential crime hotspots or improve future response strategies.

SmartWEB: Public Records Access


Get a public-facing portal with SmartWEB. It provides citizens with access to live records and services while reducing administrative burdens on your staff.
- Live Records Access: Share the information you select on calls for service, jail bookings, and active warrants with the public.
- Non-Emergency Reporting: Allow citizens to report minor crimes online.
- Agency Control: Configure what information is visible to the public based on your needs.
Available Reports
- Multi-agency records management, with reports tailored to specific Agency needs (Citations, Commercial Violations, Environmental, Resource, or Wildlife Violations)
- Advanced Authentication ensuring FBI/CJIS compliance for mobile devices
- Traffic Crash reporting
- Complies with all state rules
- Electronically transmit to the state repository
- Fully MMUCC compliant
- Integrated Scene diagramming with EZ Street Draw
- Complete vehicle tow and inventory forms
- Complete citations from within the report
- Centralized Dispatch for State Level Law Enforcement Agencies (Highway Patrol, DOT, Commercial Carrier, Fish & Wildlife, Capitol Police, etc.)
- Boating Accident Reporting
- US Coast Guard BARD-compliant reporting
- Electronically sent to Coast Guard
- Advanced ESRI-based mapping and Multi-Agency AVL
- Self-dispatch and easy access to State & NCIC queries, IFTA, etc.
- Evidence and Property Management
- Work in Connected or Disconnected modes
- Inter-Agency Chat & Messaging
Integrations
SmartCOP’s software integrates with numerous external systems providing officers in the field with one integrated solution for commercial enforcement.
- NCIC
- Inspections systems
- ASPEN / SafeSpect
- Iteris
- Permitting systems
- Federal systems including:
- FMCSA
- IFTA
- IRP
- Payment processors
Learn More
SmartCOP’s integrated solutions are designed to help everyone involved in a statewide law enforcement solution. Whether it’s dispatching, managing case files, or providing public records access, SmartCOP ensures that every member has the tools needed to serve and protect the entire community effectively.
Complete the form to have a member of our team reach out to learn about your needs and how we can help.