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SmartCOP’s Computer Aided Dispatch system, SmartCAD is a state-of-the-art multi-agency, multi-jurisdictional public safety software solution for law enforcement, fire, EMS, and other public safety agencies. SmartCAD provides comprehensive tracking of public safety and emergency calls for service and incident management.

The SmartCAD system provides seamless integration with interactive, real-time map display for call handling, dispatching, mobile data, records and information management to optimize operations efficiency. SmartCAD offers a feature-rich solution that provides flexibility and includes integrated mapping, AVL run cards, and linked historical data. SmartCAD is easy-to-use and highly customizable.

In addition, SmartCAD tracks assigned and unassigned officers, allowing administrators and supervisors to quickly evaluate personnel effectiveness, and to identify high crime and service area locations for more effective agency resource management. These and other features make the SmartCAD system exceed the normal CAD offering and presents a unique and innovative system.

  • Easy to use and learn!
  • Configure the system for how your agency conducts business.
  • Scalable.  Supports agencies of all sizes from very small to large.
  • Increased efficiency, decreased response time
  • Event driven – CAD info is pushed to officers as soon as it is entered
  • Integrated ESRI mapping allows for real time view of calls and units.
  • Fully and seamlessly integrated with SmartCOP’s public safety suite
  • Multi-agency, multi-jurisdictional support
  • Command line entry
  • Enhanced E-911 interface
  • Supports 911 Wireless Phase II
  • Closest unit recommendation
  • Closest hydrant location
  • Transmission of BOLOs to MCT
  • Dynamic run cards for fire dispatch
  • Demographic data collection
  • Automated e-mail/paging
  • Unit timers and status alarms
  • Wrecker rotation management
  • Streamline reporting
  • Event-driven
  • NCIC integration
  • Microsoft Windows-based solution
  • State CJIS & NCIC Queries
  • E911 ANI/ALI
  • Seamless SmartRMS data transfer
  • Fully integrated with SmartMCT which allows officers to see CAD exactly as it is in dispatch.
  • Fully integrated into SmartMOBILE iOS device which helps leadership, Fire, & EMS use CAD.
  • Interfaces with:
  • SmartCAD API available for integration into other 3rd party systems

To Access SmartCAD Product Material and Related Resources: