The Windermere Police Department in Florida found a powerful solution to enhance officer productivity and streamline operations by implementing SmartCOP’s police reporting and dispatch software.
When the department partnered with the Winter Garden Police Department for dispatch services, they began using SmartCOP’s integrated suite, including CAD, mobile reporting, and RMS software, and the results were immediate.
What Windermere PD Had to Say:
“In 2016, the Windermere Police Department started looking for other dispatch options which included mobile data software and RMS software. We ended up signing a contract with the Winter Garden Police Department to provide dispatch services. Due to this merger, we were provided the SmartCOP suite of products. These products were seamless in the installation, easy to use and allowed our officers to complete reports while on the roadside. Any time our officers had an issue, SmartCOP support was always there to help. I look forward to a long relationship with SmartCOP in the future.”
Improved Field Reporting & Faster Dispatch
By leveraging SmartCOP’s police reporting and dispatch software, officers now complete incident reports roadside using SmartMOBILE, saving time, improving data accuracy, and avoiding repeated trips to the station.
The department also benefits from SmartCAD’s intuitive interface and SmartRMS’s structured workflows, which simplify case tracking, citation management, and NIBRS compliance reporting.
Seamless Deployment and Ongoing Support
Windermere PD praised the ease of implementation and the hands-on support SmartCOP provides. Whenever an officer encountered an issue, help was a call away, with customer service reps offering real-time screen sharing and direct support to resolve issues fast.
Why SmartCOP?
SmartCOP’s suite delivers everything an agency needs in one integrated platform:
- SmartCAD: Reliable, real-time dispatch coordination
- SmartRMS: Centralized case reporting and records management
- SmartMOBILE: In-the-field access to data and reporting tools
- SmartDATA: Actionable analytics for smarter decision-making
- SmartADMIN: Role-based user management and system control
Each product works seamlessly together, eliminating redundant data entry and improving communication across units and departments.
Ready to See How It Works?
If your agency is seeking a more efficient, user-friendly, and field-tested police reporting and dispatch software, we’d love to show you how SmartCOP can help.
Schedule a demo now and start building a smarter operation today.
