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Village of Tequesta Police Department Implements SmartCOP Public Safety Software

Tequesta Police Department selects SmartCOP public safety software to enhance dispatch, reporting, and field operations.SmartCOP, formerly doing business as CTS America, is proud to welcome the Village of Tequesta Police Department as the latest agency to implement our fully integrated public safety software suite.

Located in Palm Beach County, Florida, the Tequesta Police Department has adopted SmartCOP’s Computer Aided Dispatch (SmartCAD), Records Management System (SmartRMS), and Mobile Field-Based Reporting (SmartMOBILE) to improve operational efficiency and officer responsiveness.

This milestone reinforces the increasing trust agencies place in SmartCOP’s field-tested solutions, particularly in Florida, where SmartCOP has served numerous municipal and county departments since 1997.

“Your ability to train is far superior to any other trainer I have experienced. Your ability to train our officers from a real user perspective is top notch.”
— Mayor Thomas Paterno, Village of Tequesta

The successful implementation was made possible by SmartCOP’s knowledgeable and courteous staff, who received commendations from both the Mayor and the Police Chief for their professionalism and hands-on approach to training.

Why Tequesta Police Department Chose SmartCOP

The Tequesta Police Department’s public safety software rollout included:

  • SmartCAD – For fast, reliable dispatch and efficient resource allocation
  • SmartRMS – To centralize reporting, citations, and case management
  • SmartMOBILE – Allowing officers to complete tasks in the field without returning to the station

These systems were selected to simplify workflows, reduce manual paperwork, and give officers more time to focus on serving the community.

About SmartCOP

SmartCOP, Inc. (formerly CTS America), is a Florida-based leader in public safety software, offering fully integrated solutions including:

  • Computer Aided Dispatch (CAD)
  • Records Management System (RMS)
  • Field-Based Reporting (FBR)
  • Mobile Computer Terminals (MCT)
  • Jail Management System (JMS)
  • Analytics & Reporting (SmartDATA)

All products are developed and supported in-house by a U.S.-based team, ensuring the easiest integration and most dedicated customer service.

Join the SmartCOP Community

Is your agency ready for a smarter way to manage dispatch, records, and reporting? Request a demo today or contact us to learn more about how SmartCOP can support your department’s mission.