Pensacola, FL – SmartCOP, a premier provider of public safety software, has obtained gold certification for their SmartCAD interface with Premier Responder. Smart Horizon’s Premier Responder, a next generation emergency dispatch software package provides dispatchers instantaneous availability of locally-developed/locally-approved responses for the full spectrum of medical, fire, and law enforcement emergencies and gives supervisors the capability to monitor dispatch actions for quality assurance purposes.

“We are excited about our new product Premier Responder and are happy that SmartCOP chose to once again ensure our two products work together seamlessly to provide a complete solution for customers, says Nikia Anderson, Smart Horizons Public Safety Software Director. “We are very impressed with SmartCOP, in the effort they put forth to obtain a gold certification level for their SmartCAD interface with Premier Responder. Their continued support and willingness to work together to meet the customers’ needs demonstrates both our commitments to excellence.”

With this certification, SmartCAD users have the ability to:

• Create an incident in CAD and send to Premier Responder.
• Based on the incident type (Fire, EMS, Law), questions are presented for the dispatcher to ask.
• Questions and answers are added to the call record as notes.

 About SmartCOP

¹SmartCOP, Inc., a business unit of the Harris Operating Group of Constellation Software, Inc. Harris Systems USA, Inc. is a member of the Harris Operating Group and is one of the legal entities that markets and distributes software products and services under the SmartCOP platform. SmartCOP engages in system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting (FBR), and Jail Management System (JMS). Our solution is a field-proven public safety system designed to respond, without fail, to first response demands.

About Smart Horizons

Smart Horizons is an online training, education, and public safety software solutions provider based in Pensacola, Florida. Smart Horizons is changing the way organizations train their employees by enhancing and expanding the ways individual learners achieve their educational and career goals, and simplifying procedures for public safety personnel to efficiently dispatch emergency calls. Smart Horizons innovative programs are available 24 hours a day, 365 days a year. For more information, visit their website at www.smarthorizons.org