The Monroe County Sheriff’s Office, serving the Florida Keys, has been a customer of CTS/SmartCOP for about 20 years – Beginning the conversion from an antiquated COBOL based system to the robust software suite that CTS/SmartCOP offered in 1999. Our agency was primarily interested in the Computer Aided Dispatch program, which was brought online in early 2000, then the other modules soon followed.
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In 2016, the Windermere Police Department started looking for other dispatch options which included mobile data software and RMS software. We ended up signing a contract with the Winter Garden Police Department to provide dispatch services. Due to this merger, we were provided the SmartCOP suite of products.
Continue reading“ For sheriff’s offices and police departments alike, it is crucial that all departments work together. Because SmartRMS and SmartCAD are fully integrated, we’re able to develop our own unique style of dispatching without sacrificing dependability and accuracy. I’ve worked on three different CAD systems, and SmartCOP products are by far the very best. It’s more usable, more searchable and more dependable. For our department the mapping, caution notes and integrated work-flow have made our lives easier and our officers safer. ”
A comprehensive Records Management System that not only meets NIBRs compliancy rules, but efficiently captures, indexes, stores and tracks information, documents, and files.
All of our products are fully integrated. Be sure to click on each one to learn more about how!
A multi-agency, multi-jurisdictional Computer Aided Dispatch system that provides real time ESRI mapping with many officer tracking capabilities.