“I would highly recommend SmartCop to any agency seeking to implement or upgrade their public safety software. The Gilchrist County Sheriff’s Office is extremely excited about joining the Smartcop family and working together in the future.”
Chief Deputy J. Manning
Gilchrist County Sheriff’s Office
“SmartCOP has several programs I use daily: Case Management, Uniform Crime Reports and Employee Master are the ones that are my personal favorites. I have learned so much about the workings as a user to setting up preferences for our agency, they are always willing to take time to help and walk you through any issue that arises. Their help desk personnel and project managers go above and beyond any other vendor, I use currently. SmartCOP believes that a relationship with their clients is important in order to enhance the product, deliver the best support on every level. I’m proud to work with such a company that treats me as part of the SmartCOP team and not just a number on their client roster.”
Columbia County FL Sheriff’s Office
“The SmartCOP JMS has evolved to be one of the most efficient programs used by our Jail. Their customer service far outshines any other customer service we have contact with currently. SmartCOP believes in a partnership with their clients in order to enhance the product, deliver contractual commitments, and provide quality support. Most importantly, the SmartCOP Jail team has an intimate knowledge of the inner workings of the Jail and ultimately has our best interest in mind. I’m proud to work with such a dedicated entity.”
St. Johns County FL Sheriff’s Office
“I’ve been using the SmartCOP MDT programs for approximately 10 years. The information the program provides me with is critical to my efficiency on-duty and most of all my safety to get me back home after every shift.”
Sgt. Roman Jackson
Santa Rosa County FL Sheriff’s Office
“For sheriff’s offices and police departments alike, it is crucial that all departments work together. Because SmartRMS and SmartCAD are fully integrated, we’re able to develop our own unique style of dispatching without sacrificing dependability and accuracy. I’ve worked on three different CAD systems, and SmartCOP products are by far the very best. It’s more usable, more searchable and more dependable. For our department the mapping, caution notes and integrated work-flow have made our lives easier and our officers safer.”
Pensacola Police Department Communications Supervisor
“This short testimonial of the professionalism of SmartCOP personnel and the product they offer does not truly express the manner in which they dealt with us. When they arrived for training and “go-live”, they were prepared to educate our personnel to the point they anticipated questions and had answers immediately.”
Lt. Duane Studdard
Stone Mountain Park Department of Public Safety
We are going through a national accreditation process and the assessors are very impressed with your software and the user's responses to questions about it... all applications. They mentioned that everywhere they had been, they heard great stuff about your software from supervisors and users: central records, jail records, civil warrants, during a ride along with a deputy, and here in IS.
CTS America(SmartCOP) has helped the Montana Highway Patrol to improve efficiency immensely by allowing troopers to spend more time on the road with less time hand-writing citations and doing other redundant paperwork. All troopers were able to learn the program quickly and easily due to the user-friendly interface. They continually express their appreciation of the system and the benefits it has given them.
We could not believe how easily we have adopted the new software. Because all of the modules have the same "look and feel", our Deputies could quickly master a new task. It was like once they knew how one screen worked, they could use them all. Not being afraid of something new really made our transition quick.
"Just wanted to let you guys know that mobile forms is the best software I have seen for Law Enforcement. I am using just about every application of mobile forms to include crash reports,offense reports, arrest reports, etc..I am in the process of training the other members of our agency on how to use these applications and the ease of use. Coming from a supervisor's stand point, it is great that I can check out reports for approval sitting in my patrol vehicle and not have to go to the office for this task. Mobile forms has made my life so much better in the field and when my computer goes down I almost feel lost. Just thought I would give you guys two thumbs up for a great product. Thanks for all the hard work and making our life easier!"
The relationship we have built with the people at CTS(SmartCOP) allows us to feel like this is a partnership, not just dollar bills for them. They constantly seek ways to improve the product, and our feedback genuinely seems to matter.